How do I return an item? All Sales are FINAL. A credit will be issued ONLY for defective merchandise in original packaging. No item can be returned without pre-authorization & copy of invoice. Any merchandise returned without authorization will NOT be accepted. All claims must be within 5 days of receipt of merchandise. A 25 % restocking fee for any canceled order. Any merchandise listed as clearance or marked for sale are not returnable. Customer is responsible for all shipping fees (orders/returns). Please contact customer service for more information on returning an item. Thank you.